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Restaurants · QR menus

QR code digital menus for restaurants in Venice: how they work and what you need

How a digital menu with a QR code on the table works, why in Venice it pays to have it in several languages, and what you need to receive orders as tickets.

by Published on 3 min read

In Venice a restaurant speaks ten different languages every day. The paper menu, on the other hand, usually speaks two, has to be reprinted every time a price changes, and gets passed from hand to hand while the staff walk back and forth to take orders. A digital menu with a QR code solves most of these problems without asking anything complicated of either the guests or the people working the floor.

How it works, from the table to the kitchen

  1. The guest scans the QR code on the table with their phone camera. There is no app to download: the menu opens like any web page.
  2. They browse the menu in their language, with descriptions, prices and allergens for every dish.
  3. They send the order from the phone. Every table has its own QR code, so the order arrives already matched to the right table.
  4. The order arrives directly as a ticket on a phone, on a tablet or, in some cases, straight on the printer: ready to be prepared.

For the floor staff it means less time writing orders down and more time to welcome, recommend and serve.

Why it pays off in Venice more than elsewhere

  • Several languages, no reprints. The same menu can be read in Italian, English and the other languages of your guests. People who read a dish in their own language order with more confidence, and ask fewer questions.
  • Dishes and prices always up to date. Has the baccalà run out? Is the house wine price changing? You edit it yourself in a minute, and the menu updates on every table straight away.
  • Room to breathe at peak times. When the dining room is full, guests do not have to wait for someone to be free before they can order.
  • Less paper to manage. No worn, stained menus to reprint every time the season changes.

Allergens: clear for guests, in order for you

Anyone serving food must make information on the 14 main allergens set out in European law available to customers. In a digital menu the allergens are shown next to every dish, in the reader’s language: guests find what they need at once, and your information always matches the menu of the day.

What you need to get started

  • Your current menu: dishes, descriptions, prices and allergens.
  • The languages you want to offer it in.
  • The number of tables, so we can prepare a QR code for each one, ready to print and stick on.
  • A few photos of the dishes, if you like: not required, but they help guests who do not know Venetian cooking.

From there we build the menu, test it with you and show you how to update it yourself.

What it costs

A QR code digital menu starts at 250 euro; the exact quote depends on how many dishes and languages you need. There is no monthly fee: once it is live, the only costs are the yearly domain and server. Day-to-day updates are yours to make; if you need us to step in, maintenance is billed by the hour, starting from 20 euro per hour.

If you run a restaurant, bar or bacaro in Venice, on the Lido, in Mestre or in Chioggia, we will come and see your place: you will find the details on the QR code digital menus page and on the web agency in Venice page. Or write to us: we reply within two working days.

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